E. direct@pfenton.com.au
T. 02 4227 3335
F. 02 4227 5553

 

PO Box 794,
Wollongong NSW 2520

 

Level 1, 26-28 Market Street,
Wollongong NSW 2500

 

Office Hours:
Mon - Fri    8.30 am - 12.30 pm

1.30 pm - 05.00 pm
(Closed for Lunch)

OUR SERVICES

Because everyone’s personal and financial circumstances differ, Fenton & Associates provide a dedicated, tailored service to suit the varying needs of our clients.

 

We fully rebate all upfront commissions and ongoing trail commissions that may be payable on the placement of investments, as it is our view that such commissions may bear no relevance to the tasks undertaken on behalf of our clients. Accordingly, we seek to be remunerated for the work we undertake, rather than being remunerated by the amount a client may invest.

 

Our process and service offer comprises of two primary stages:

 

Stage 1

 

Initial Interview, Plan Preparation & Implementation

 

The primary objective of the initial interview is to discuss your needs & objectives and collect all pertinent information. This interview is at no cost or obligation.

 

At the conclusion of this interview, we assess the time that will be required to research and prepare our recommendations, taking into account the complexity of the issues to be discussed.

 

We then forward an overview to you, outlining the scope of your financial plan and our fee for the preparation, provision and implementation of your plan.

 

Should you ask us to proceed with the construction of your plan, we then commence to do so and arrange an appointment for the presentation of your plan.

 

After presenting your plan, we suggest that you review our recommendations in your own time, prior to making any decisions, and consult with us about any areas that may be unclear.

 

Where your plan includes recommendations that require implementation, and you wish to proceed, we assist with the completion of forms, correspondence with institutions, Centrelink etc, so that this process is easily and efficiently administered.

 

Stage 2

 

Ongoing Service

 

In most instances, it is imperative that an ongoing service arrangement is established. We offer a range of service options:

 

Tier 5 is our most comprehensive service, catering for clients who require the most extensive level of ongoing service. These services are outlined below.   For those clients who do not require this level of service, Tiers 4 to 1 are available.   Where an ongoing service arrangement is not warranted, we offer an advisory and administration service which is based on hourly charge out rates.

Tier 1 Service Tier 2 Service Tier 3 Service Tier 4 Service Tier 5 Service Consulting Service Corporate Super Member Service

 

We also provide advisory and administration services to members of the corporate superannuation plans that we manage.

 

 

TIER 5 SERVICE

Though not exhaustive, the following table outlines the major components of our Tier 5 Service Option

 

Matter

Service

Examples

 

Personal	Support     Advice	Notify institutions of changes ie. new address, bank account details, etc; assist with the completion of forms   Provision of recommendations in relation to changing personal circumstances; retirement; attaining Age Pension age; receipt of an inheritance; Centrelink maximisation strategies; legislative changes
Taxation	Support     Advice     Review	Liaise with Accountants and the ATO; provide Capital Gains Tax calculations; assess income tax position   Determine components for ETP withdrawals; monitor Reasonable Benefit Limits; assess rollover relief options for small business proprietors   Check the accuracy of ETP rollovers and withdrawals; maintain records with regard to benefits taken, post tax free benefits available/ taken
Centrelink	Support     Advice       Review	Liase with Centrelink; arrange schedules; update details; correspond with Centrelink (usually twice per year)   Research complex issues; determine eligibility prospects due to changing circumstances; provide advice in relation to Family Assistance; Health & Aged Care services ie. hostel / nursing home arrangements   Reassess entitlements where discrepancies arise
Legislation	Support       Advice	Provision of a Budget overview each year, addressing the major, relevant changes and announcements; communications in relation to ad-hoc announcements   Assess impact of changes; provide specific, tailored advice
Investment	Support     Advice & Review	Provision of Bi-Annual Portfolio Reporting and Newsletters; provision of additional, pertinent information, when required   Regular review of strategies that may be in place ie. income generation & asset allocation strategies; specific Fund Manager / Investment recommendations; impact of mergers/takeovers/acquisitions ie. BHP
Insurance	Support     Advice	Assist with completion of applications, medicals, underwriting process etc.   Ascertain risk insurance requirements and recommend suitable policies
Estate	Support	Review existing arrangements, assist in identifying Estate Planning needs